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Did You Know?

• Your insurance policy gives you the right to request that a second adjuster be assigned to evaluate your insurance claim if your initial insurance claim is denied. If necessary, MUSIC CITY EXTERIORS will guide you through the insurance claim process to get your roof repairs or roof replacement underway.

• MUSIC CITY EXTERIORS is only paid 50% of the fee for your roof and gutter repairs or replacement to start working on your roof and gutter repairs or roof replacement job. The remaining balance of your roof repairs or roof replacement bill will be due once the roof replacement work has been completed to your total satisfaction.

• Jeff Thorne, the owner of MUSIC CITY EXTERIORS, will visit your property several times each day for the duration of the work. He will introduce you to his foreman, outline the scope of your job to his entire crew, establish a timeline to complete your roofing job, and make sure all MCE work standards are met by the time he signs off on your roof interior or exterior repairs or roof replacement.

• MUSIC CITY EXTERIORS offers our We Cover Music City 10-Year Warranty Certificate on all roof or gutter repairs or replacements.

• When working on your home or office roof repairs or roof replacement the entire MUSIC CITY EXTERIORS crew will wear special Cougar Paws® non-skid boots to guarantee their safety and protect your new roof.

• MUSIC CITY EXTERIORS will cover all of your shrubs and landscaping with tarps for protection during the work period. Should any element of your lawn or landscaping be damaged, we will replace it for you at no cost.

Questions? Comments? Please contact us!

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  • Better Business Bureau Accredited Business

    Music City Exteriors, Roofing Contractors, Franklin, TN
  • Testimonials

    • 'I sent Jeff to meet with one of my own clients, an elderly woman in need of a new flat roof for her 1960s era home. He was truly gentle and treated her with kindness, fairness and respect. Jeff explained the entire process in a way she could understand and finished the job promptly and well.'

      Phyllis Hill, Owner
      Music City Cleaning Service | Nashville, TN

    • Goodlettsville, TN - Job Done Right!

      'MUSIC CITY EXTERIORS is so easy to work with. Jeff Thorne is absolutely dogged about helping his customers get an approval and complete cooperation from their insurance company. When you need roof repairs or replacements his quick turnaround is exactly what you want. With Jeff in your corner, you know the job will get done right.'

      Jake Crum, Partner
      Clarity Title, LLC |  Goodlettsville, TN

    • 'MUSIC CITY EXTERIORS made things very easy for us when it came time to replace our roof. Communication was excellent and Jeff Thorne was always available to answer any questions we had about the situation. Integrity and honesty are obviously a big part of how MUSIC CITY EXTERIORS operates, and it was a pleasure doing business with them. The work was outstanding and done in a very timely manner.'

      Tim May & Gretchen May
      The Musical Heritage Center of Middle Tennessee |  Pegram, TN

    • 'I was referred to Jeff Thorne of Music City Exteriors to take a look at my obvious roof damage from severe storms. Jeff was very quick to respond to my request for an estimate. I have never had damage to my home before and didn't know the first thing to do. Jeff was very patient, friendly, and answered all my questions. When he made a promise to be at my home on a particular day and time to start the work he did in fact stick to that promise. Very punctual.

      'He explained every detail of what to expect and always asked if I had any questions at all. He made sure his crew was professional and they certainly were that. When the roof was replaced Jeff said they would clean up everything. The next time I saw my yard it was SPOTLESS. You could not even tell they had been there. Oh, and the roof looks amazing! Jeff actually helped us decide on the color…I admit I first doubted his choice, but I went ahead and went with it. Sure glad I did. It's beautiful and my neighbors think so, too. Jeff Thorne knows roofs!'

      Sherry Moore
      Homeowner | LaVergne, TN


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